Disclaimer

PLEASE READ THIS DISCLAIMER PRIOR TO USING OUR SERVICES. YOUR CONTINUED USE OF OUR SERVICES MEANS THAT YOU ARE AGREEING TO ALL THE TERMS AND LIMITATIONS IN THIS DISCLAIMER.

1.0      CONTENT

  • This section lists disclaimers which clarify Car Wash On The Go’s services and work scopes further. These disclaimers support our policy of being transparent  and are meant to promote a better understanding with our customers. 

2.0      INTERIOR DETAILS / CLEANING:

  • Customers are requested to clear their personal items from their vehicle before appointments. Car Wash On The Go will not be held responsible for any lost or damaged items. There may be an extra charge of £10 to remove and repack owner items left in the auto.
  • Glove box interiors will not be cleaned and Owner contents in glove boxes will not be disturbed.
  • Child car seat(s) should be removed prior to the appointment If you wish the seat cleaned under the child seat. We are not experts in re-installing child seats to meet specifications. For this reason child seats will not be disturbed.
  • For autos that have extra pet hair or dirt conditions that are greater than the average amount and take extra time to detail, there will be a surcharge. This charge can vary from £20 depending on the extra work required. The detailer working on the auto will assess this charge on site as the work proceeds.
  • Car Wash On The Go normally does not clean the inside of enclosed canopies on large trucks or the rear storage cabin in vans because most owners have them filled with tools and supplies and the inside is difficult to access with a pressure hose. If cleaning of these areas is required, it is available at an optional price as a bespoke package.

3.0      EXTERIOR DETAILING / CLEANING:

  • Although we do offer minor scratch repairs Car Wash On The Go is not a paint repair or body shop, and although we do apply our best efforts to properly protect your vehicle during the cleaning process we can only provide what the customer pays for and will not be held responsible to fix any paint failures that may occur during cleaning. We can refer customers to qualified paint repair and auto body shops.

4.0      ENGINE CLEANING:

  • There are risks involved when cleaning an engine. Today’s cars have a lot of electronics and other parts in the engine compartment that can be damaged. While cleaning an engine and the engine compartment, problems can occur, which include, but are not limited to, wiring or fittings that can loosen or get wet during the cleaning process, causing the engine to not start, wires to short out, or other damage to occur. Car Wash On The Go is not responsible for any damage resulting from this service, temporary or otherwise.

5.0      PRICE GUIDE 

  • The packages listed on our Price Guide is only a guide aimed towards maintenance washes and cleaning. These packages are for newer or for previously detailed vehicles. It is not meant to be a restoration service. You may still opt to get one of the packages offered but keep in mind the expectation and quality are far different than a full detail appointment that can take 5-7 hours of labor and are quoted as a bespoke package.

6.0      PAYMENTS

  • Car wash On The Go currently will only accept cash or direct bank transfer as a means of payment. Payment must be made in full prior to our detailer handing over your vehicle and leaving the location.

7.0    GENERAL

  • On check-in, we ask our customers to identify and point out any components or parts that were already broken or in a condition about to fail before the detailing appointment. Then extra care will be taken during the cleaning process in these areas.If we find defective materials or loose-fitting parts while cleaning, we may not be able to clean them properly and will advise the customer.
  • Car Wash On The Go will not be responsible to replace weak or dead batteries.  We avoid using any electrical devices on cars that may drain a battery, but leaving doors open during the cleaning process can drain a battery if it is in a weak state. Customers need to ensure their battery is in proper working condition.
  • Possessions Left in Vehicle Car Wash On The does not responsible for any belongings that may be lost, damaged or otherwise disposed of in the course of cleaning your vehicle. Each customer should remove any belongings they consider to be of value before handing over their vehicle.
  • Car Wash On The Go puts all vehicles in neutral gear during the detailing process. If your vehicle changes that gear during the process, or has any gearbox issues or failures, then you are solely responsible for any and all damage to your vehicle or other property that may arise as a result.
  • Car Wash On The Go including its affiliates, owners, officers, directors, agents, employees or contractors is not responsible in any manner for any damage that may occur while using our services including, but not limited to:
  • any damage related to pre-existing conditions (including but not limited to tears, stains, scratches, windshield cracks, dents, discolouration, or rust) or defects;
  • damage to windshield-wiper systems, wiper blades, rear-window wipers, loose trim or exterior moldings, exterior mirrors, trailer hitch caps, truck bed covers, bug guards, sun visors, steering wheels, seats, luggage racks, bike racks, roof racks, antennas, insignias, accessories and parts (including but not limited to wheels, rims, or spoilers), lowered or raised vehicles, low muffler systems, valve stems, magnetic signage, vinyl/graphic vehicle wraps, running boards, hood ornaments, vehicle rims or wheels, tires (including but not limited to flat tires), headlights, rear lamps, or reflectors;
  • customer’s negligence, customer’s gross negligence or customer’s misconduct.